Lockout services are the most common when it comes to the work an average locksmith does throughout his years in the field. Most are fairly simple, no hassle type of lockouts, but there are few exceptions. Out of residential, automotive, or commercial lockout services, commercial would be the hardest even for the above average experience locksmith technician. Most businesses are equipped with high security commercial grade lock or other types of unique security lock system which may be nearly impossible to hack without damaging it such as restricted key-way lock system. Restricted key-way lock will incorporate a unique combination inside it joined with a unique key that will not be possible to duplicate by any other professional except the certified locksmith who installed it. Most of the time, this type of lock system will even be pick proof depending on the type of cylinder being used.
Few years ago I remember getting a call from a local store where the customer claimed he has lost the key. He didn't give too much information on the phone, but from what I could tell, the store was probably equipped with a Mortise type lock. I took the customer's information and I was on my way to his store. Once I got to the customer's location, I did a quick inspection of the lock and saw it was a Mortise type lock as I suspected. I grabbed my pick tool set from the van and quickly started to work on unlocking the door. For some reason, I was not able to get ahead much with picking, so I decided to go with an alternative and just drill the plug.
Unfortunately, as I examined the lock a little closer, I suspected it was a restricted key-way plug which meant it would have taken a few weeks for a new plug to arrive which wasn't an option at that point. I decided to call a fellow Reno locksmith technician which I knew had more experience than I did working with commercial type locks. Once I got him on the phone and explained the situation, he said there might be a way to avoid drilling and damaging the restricted key-way plug.
The process started by inserting an uncut key blank into the key-way and drilling a small hole just above the plug which will drill through all six pins. Next, I had to remove the blank and use one of the pick from my set to push the bottom pins which allowed me to turn the plug and unlock the door. All I had to do after the door opened was to replace the cylinder shell I drilled with a nother one and re-key the plug.
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